Visual Impairment Awareness Training – Face to Face

Empowering Your Organisation with Visual Impairment Awareness
The Importance of Face-to-Face Visual Impairment Awareness Training
Our Face-to-Face Visual Impairment Awareness Training in the UK focuses on empathy and engagement to raise awareness and channel positive change within organisations and society at large. Our aim is to contribute to a sea change in attitudes toward and opportunities for people with visual impairments.
Delivered by professional trainers, many of whom have lived experiences of visual impairment, our training sessions provide your team with a genuine insight into how to deliver high-quality customer service to people living with sight loss. This direct interaction and personal engagement make a significant difference in understanding and addressing the needs of visually impaired individuals.
Who Should Attend?
Our training courses are suitable for anyone who interacts with the public or colleagues, including:
- Customer-facing staff such as receptionists
- Medical staff, carers, and nurses
- Managers and team leaders
- Any employees who wish to improve their understanding and support of visually impaired individuals



Common questions about visual impairment, sight loss or blindness
Our training sessions cover a range of frequently asked questions about visual impairment, including:
- How do I support a person with a visual impairment?
- How do different people see the world?
- Is visual language such as “see you later” offencive?
- How do blind people access a computer and what jobs can they do?
- How do I guide someone with sight loss?
- How can I ensure my business is accessible for people with sight loss?
- How do I communicate with people who have a visual impairment?
- How do I ensure my employees maintain good eye health?
- Is it ok to use the words “blind” and “blindness”?



Visual Impairment Awareness Training course content
Your organization’s needs will be fully met through our bespoke Visual Impairment Awareness Training in the UK – Face to Face, which will be tailored to suit your specific business requirements. Typically, our courses cover:
- Causes of Sight Loss: Understanding various eye conditions and their effects.
- Emotional Impact of Sight Loss: Exploring the psychological aspects and how to offer support.
- Sighted Guide Training: Learning how to safely guide a person with a visual impairment.
- Effective Communication: Using appropriate language and techniques to communicate effectively.
- Reasonable Adjustments: Ensuring compliance with The Equality Act 2010 by making necessary adjustments.
- Accessibility: Making buildings and environments more accessible.
- Eye Health: Promoting eye health, especially for visual display users.
- Assistive Technology: Understanding how technology can empower individuals with visual impairments.

Interactive and Engaging Training
Our courses are designed to be interactive and engaging, enabling staff to take a hands-on approach. Simulation exercises help reinforce perspectives and foster confidence in supporting and delivering high-quality services to people with visual impairment or sight loss.
What attendees say about our VI awareness training…
“I thoroughly enjoyed Daniel’s training course as it was informative with a good mix of theory, film and interactive learning. I particularly enjoyed the simulation specs and guiding exercises. Daniel’s delivery style is both fun and engaging.”
PRM Training Officer, OCS, London Gatwick Airport


“It was a complete pleasure and fun experience to undertake the visual impairment training offered by Daniel. His knowledge and experiences bring to life a topic that some people find hard to discuss. The session was full of fun exercises and gave a real insight into how simple things can make a real difference. I would highly recommend this training to anyone.”
Programme Support Manager, The Prince’s Trust Cymru
“From the first enquiry to the follow up emails, the communication with Visualise has been fantastic.
Daniel came into college to deliver Visual Impairment Awareness training to a group of teachers and teaching assistants who work with young people with profound and multiple learning difficulties and complex health needs. The training was engaging, professional and fun, which included information on various visual impairments, interactive activities and advice on guiding.”
Clare Scattergood, Head of Victoria College Birmingham

Client Testimonials
We have delivered these courses to various clients nationwide. Here’s what some of our delegates have to say:
- PRM Training Officer, OCS, London Gatwick Airport: “I thoroughly enjoyed Daniel’s training course as it was informative with a good mix of theory, film, and interactive learning. I particularly enjoyed the simulation specs and guiding exercises. Daniel’s delivery style is both fun and engaging.”
- Programme Support Manager, The Prince’s Trust Cymru: “It was a complete pleasure and fun experience to undertake the visual impairment training offered by Daniel. His knowledge and experiences bring to life a topic that some people find hard to discuss. The session was full of fun exercises and gave a real insight into how simple things can make a real difference. I would highly recommend this training to anyone.”
- Clare Scattergood, Head of Victoria College Birmingham: “From the first enquiry to the follow-up emails, the communication with Visualise has been fantastic. Daniel came into college to deliver Visual Impairment Awareness training to a group of teachers and teaching assistants who work with young people with profound and multiple learning difficulties and complex health needs. The training was engaging, professional, and fun, which included information on various visual impairments, interactive activities, and advice on guiding.”
Training Location
Our Face-to-Face Visual Impairment Awareness Training in the UK is delivered at your workplace, minimising staff time away from their normal duties and facilitating the training of actual scenarios in-situ. If you prefer an off-site course, we can arrange for the use of a training facility close to your premises (additional charges for room hire may apply).
Why Choose Visualise as Your Training Partner?
All our trainers are highly skilled and have a variety of disabilities, providing firsthand, practical insight and training based on real-life experiences. We are also one of the UK’s premier providers of Visual Impairment Workplace Assessments.
Cost and Booking Information
A half-day session is £895+vat (plus travel and accommodation expenses if applicable).
To discuss your requirements, call Daniel Williams on 07472305268 or email [email protected]
To book, please download, complete and return the below Face to Face Training booking form:
We also offer Online Visual Impairment Training via our eLearning package.
Additional Training Options
We also offer Online Visual Impairment Training via our e-learning package, providing flexibility and convenience for those who prefer a digital learning format.
At Visualise Training and Consultancy, we are dedicated to providing comprehensive and empathetic support for individuals with visual impairments. Our Face-to-Face Visual Impairment Awareness Training in the UK is designed to educate and empower your team, making your organisation more inclusive and accessible for all. By participating in this training, you’re not just gaining knowledge; you’re joining a movement towards greater awareness and inclusivity in the workplace and beyond.