Online Disability Awareness Training

Online Disability Awareness Training

Our Online Disability Awareness Training course will fully equip you to confidently interact with and serve disabled people with sensitivity and tact. Our disability awareness course will give you and your staff everything you need to develop a competent, confident attitude to providing excellent service to people who identify with disability. This disability awareness course is completed online via our specialised training suite.

Let’s be clear, people with disabilities are just regular individuals – family members, friends, service users, professionals, colleagues, managers, and customers. The importance of workplace disability awareness training cannot be underestimated.

Many people feel awkward when communicating and assisting people with disabilities, as they don’t wish to offend. Sometimes, they may ignore the person or panic. There really is no need for this to happen. Although it’s understandable, it’s not the optimal way to provide exemplary customer service or to present to the world your organisational perspective of disabled people. However, with our disability awareness training online course, we can challenge preconceived ideas and inspire new ways of thinking that will re-educate staff and employees.

This training is for general disability awareness, but we also offer specialised packages for Online Visual Impairment Awareness Training and Deaf Awareness Training.

Most people have good intentions and really want to get things right, so we’ve developed this interactive and engaging online course that will leave you feeling confident, empowered and motivated when it comes to interacting with people with disabilities.

There are over 14 million people currently living in the UK with a disability, of which around 5 million are active in the workplace. So let’s break down those barriers together!


We’ll help you answer these common questions and many others…

  • Will I cause offence if I offer help to a person with a disability?
  • Is it okay to use words like ‘see, hear and walk’?
  • Can I ask someone about their condition?
  • What is reasonable in relation to reasonable adjustments?
  • How much is an employee with a disability going to cost my business?
  • How should I communicate appropriately?
  • Why don’t many people with disabilities apply for our vacancies or use our facilities?

Course content

  • Definitions and Types of Disabilities
  • Legislation, Discrimination and Reasonable Adjustments
  • Disability Employment Matters
  • Disability Etiquette, Communication and Interaction
  • Appropriate Language

Also includes…

  • Personal input from our experienced trainers who have lived experience of disability
  • Interactive quizzes and myth-busting content
  • Individual case studies
  • Informative videos

The Benefits of Disability Confidence and Awareness e-learning

  • Colleagues working with employees who have a disability feel more comfortable and confident.
  • Help to attract or retain employees with disabilities.
  • Businesses – the total spending power of families with at least 1 disabled person is estimated at £274 billion a year so your marketing needs to target the ‘purple pound’.
  • Empower staff to deliver high-quality customer service without feeling awkward or worrying about causing offence.
  • Includes a personalised certificate of completion which can be used as CPD evidence.

Why choose Visualise?

Our trainers are highly skilled, with a variety of disabilities which enables them to provide first-hand knowledge and practical insights, based upon their lived and professional experiences. If your organisation is serious about learning disability awareness, we are your number one resource.

Our approach removes any fear around disability – we’ve heard it all before and are never offended!  We’ve been providing disability awareness training for employers since 2014 and our online disability awareness courses continue to receive excellent feedback.

Cost and duration

The cost of the course is £30 +vat per learner and it takes around one and a half hours to complete. We also offer the ability for you to integrate the course into your Learning Management System (LMS). Please contact us to find out more and obtain a quotation.

Enroll now…

Start making a difference today by enrolling with this button

Any questions?

If you have any questions or need more information, call us on 07472305268, or email  [email protected].

What do others say about this service?

“Wow, it was amazing and very beneficial! I really enjoyed the course and would highly recommend it to others” – Housing Officer for Cardiff Community Housing Association