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Who are we?

Visualise Training and Consultancy is all about inclusion and accessibility for people living with visual impairment (VI). Our Founder, Daniel Williams, has an eye condition, namely Retinitis Pigmentosa, which means he is gradually losing his sight. Daniel established the business in 2014 to share his experience and expertise with businesses and organisations. This ensures they provide excellent service for customers and employees with a visual impairment while meeting their legal obligations under The Equality Act 2010.

This BBC video highlights Daniel’s story so far:

What we do to aid inclusion and accessibility

From his personal experience and following extensive research, Daniel concluded that many employers and front-line staff need help to develop inclusion and accessibility for people living with a visual impairment. He then devised interactive training programmes and tailored support services to overcome this challenge. These include visual impairment awareness training for colleagues and customer facing staff and workplace assessments for employees with sight loss to help them work effectively. His personal insights and practical solutions help ensure your services become more inclusive and accessible.

The Visualise Mission

To empower organisations with the skills and knowledge to deliver inclusive services to customers and employees with visual impairments. To raise awareness of issues, support businesses to become VI Confident and foster within wider society a commitment to deliver greater inclusion and equality for everyone.

A few words from Daniel…

Daniel Williams in a black suit jacket sitting at a table

“I established Visualise in 2014 with help from The Prince’s Trust as having experienced gradual sight loss. I wanted to advance social change for VI rights by campaigning and advocating for inclusion, accessibility, equality and diversity.

As a qualified eye clinic liaison officer and rehabilitation assistant, and with the help of my guide dog Zodiac, I carry out workplace needs assessments and web accessibility audits throughout the UK to support employees with visual impairments. I also deliver training that educates staff to better assist clients or customers with VI and have worked with over 700 organisations across all sectors. When employees are ‘VI Confident’, inclusion becomes business as usual for everyone involved leading to increased job satisfaction and a more rewarding environment.

I also deliver ‘Seeing Beyond the Eyes’ CET workshops to foster closer links between the optical and sight loss sectors to benefit patients.

In a voluntary capacity, I’m on the RNIB Working Age and Transitions steering groups which assess work related challenges blind and partially sighted people face. I’m also a Young Ambassador for the Prince’s Trust and sit on their business launch panels, helping other young people to set up enterprises. I’m a member of the College of Optometrists’ Public Patients Reference Group (PPRG) which receives input from patients and the public to improve policies, guidance and patient resources. I am also an active Trustee for The Nystagmus Network charity.

At the beginning, sight loss feels like the end but later you realise it’s just the start of seeing in a different way and having a new outlook on life. Overcoming challenges has given me resilience, determination and the ambition needed to strive for success”

If you’d like to know more about how your organisation can become more VI Confident, please email me at or give me a call on 07472305268

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