Visual Impairment Awareness – Face To Face
Some of your customers, clients and possibly employees may be living with some form of sight loss which may not always be obvious. Therefore, responsible organisations should ensure they are able to cater for their needs by empowering their staff with the necessary knowledge, skills and confidence. This is where our face-to-face visual impairment awareness training comes into its own. We come to you.
Our visual impairment awareness training programmes focus on empathy and engagement as a means of raising awareness and channelling positive change within organisations and larger society; our aim is for this to be part of a sea of change in attitudes to, and opportunities for, people with visual impairments.
As our nationwide courses are delivered by professional trainers, many of whom have lived experiences of visual impairment, so your team will get a real insight into how to deliver high quality customer service to people living with sight loss.
Who should attend?
The courses are suitable for anyone from customer facing staff for example receptionists, medical staff, carers, nurses or managers.
Common questions about visual impairment, sight loss or blindness
- How do I support a person with a visual impairment?
- How do different people see the world?
- Is visual language such as “see you later” offensive?
- How do blind people access a computer and what jobs can they do?
- How do I guide someone with sight loss?
- How can I ensure my business is accessible for people with sight loss?
- How do I communicate with people who have a visual impairment?
- How do I ensure my employees maintain good eye health?
Visual Impairment Awareness Training course content
Your organisation’s needs will be fully met through our bespoke visual impairment awareness training which will be tailored to suit your business requirements.
Typically, you’ll learn about:
- Causes of sight loss, eye conditions and their effects
- Understanding the emotional impact of sight loss
- Sighted guide training – how to safely guide a person with a visual impairment
- Effective communication and appropriate language
- Reasonable adjustments to ensure you comply with The Equality Act 2010
- Making your buildings and environments accessible
- The importance of eye health, especially for visual display users
- How assistive technology can empower a person with a visual impairment
You’ll find the course both interactive and engaging as it enables staff to take a hands-on approach and use simulation exercises to reinforce perspectives, whilst fostering confidence in supporting and delivering high quality services to people with visual impairment.
We have delivered these courses to various clients, nationwide. Take a look at our video to see what delegates say about our sessions.
You’ll benefit from courses being delivered at your workplace which minimises staff time away from normal duties and facilitates the training of actual scenarios in-situ. If you prefer an off-site course, we can arrange for the use of a training facility close to your premises (may incur an additional charge for room hire).
Why choose Visualise as your training partner?
All our trainers are highly skilled and have a variety of disabilities, which allows them to provide first-hand, practical insight and training based upon real-life experiences.