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User experience Archives

Eye clinic room, full of equipment
19/07/2018

Tea and Empathy at the Eye Clinic please…

Look Straight Ahead By BJ Edwards www.bjedwards.co.uk “Open as wide as you can for me…” the doctor says from the other side of the white light. “Look straight ahead… that’s it, nice and wide and straight ahead.” With warm and capable fingers, he raises my eyelid higher, and I grip the handles of the frame...
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Elderly woman holding a white home phone
12/03/2018

If you offer accessibility, tell us!

So often it is the negative stories we hear in the media about people with disabilities unable to access goods or services: a wheelchair-user facing a stepped entrance, a visually impaired person needing audio support or a deaf person needing visual support. How can you help me? Yet there are many forward-thinking, good suppliers and...
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A lady of black race looking at a laptop, rather a blank expression, making notes of what she is looking at on the screen, having difficulty due to screen glare
03/02/2017

Digital Experience as a Disabled User

The importance of web accessibility Communications technology has the power to connect and liberate. From the telegraph to the telephone, to the digital advances of the internet age, technological advances have consistently opened up new worlds and exciting possibilities. In the case of the internet, its inventor, Tim Berners-Lee, explicitly articulated the ideal of digital...
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