Beyond the Desk: Work-Based Assessments for Remote and Hybrid Staff with Sight Loss

By Daniel Morgan-Williams, Founding Director of Visualise Training and Consultancy

Introduction

The workplace is no longer confined to an office. With remote and hybrid working now a permanent fixture for many businesses, supporting employees with sight loss has evolved beyond traditional desk setups. Yet, the principle remains the same — employees still need the right tools, environment, and adjustments to perform at their best.

For staff with visual impairment, a work-based assessment is just as valuable at home as it is in the office. The challenges are different, but the solutions can be equally transformative. This article examines why work-based assessments for remote and hybrid workers are essential, what they entail, and how employers can provide equitable support wherever their employees work.

Why Remote and Hybrid Workers Still Need Assessments

It’s easy to assume that working from home eliminates many accessibility barriers — no commuting, control over the environment, and personal choice of equipment. However, for employees with sight loss, new challenges often arise:

• Inconsistent lighting — Home spaces may not have the optimal lighting conditions needed for specific tasks.
• Limited workspace — Not every home can accommodate ergonomic layouts or assistive devices without planning.
• Access to secure systems — Company IT systems may be less accessible remotely if assistive software compatibility wasn’t considered.
• Isolation — Reduced informal contact with colleagues can impact access to information and collaboration.

A remote or hybrid role does not reduce the employer’s legal duty to make reasonable adjustments under the Equality Act 2010. In fact, it can increase the need for personalised solutions.

What a Remote Work-Based Assessment Involves

A remote work-based assessment typically includes:

1. Consultation via video or phone — The assessor learns about the employee’s role, visual condition, and any home-working challenges.
2. Virtual workspace tour — The employee may use a camera to show their home setup, lighting, and equipment.
3. Technology review — The assessor checks accessibility of systems, software, and hardware used remotely.
4. Recommendations — These can include assistive technology, ergonomic adjustments, or training on new tools.
5. Written report — Outlines specific adjustments and how they can be implemented at home and in the office.

Some assessments may also recommend in-person visits if home adaptations require physical measurements or installations.

Challenges Unique to Hybrid Working

Hybrid working introduces an additional layer of complexity. Employees may split their time between a home office, a shared workspace, or a hot-desking environment. Common issues include:

• Different setups in different locations — Switching between environments can disrupt workflows and accessibility.
• Carrying equipment between sites — Portable solutions might be needed if two complete setups are impractical.
• Inconsistent software and systems — Some tools may work in one location but not in another due to network or security restrictions.

A hybrid work-based assessment should consider both environments and develop a seamless support plan that spans them.

Benefits for Employers

Investing in remote and hybrid work-based assessments has clear advantages:

• Increased productivity — Employees work faster and more accurately when barriers are removed.
• Stronger retention — Demonstrates commitment to inclusion, reducing turnover.
• Reduced downtime — Quick identification and resolution of accessibility issues.
• Positive reputation — Shows the organisation takes equality and diversity seriously.

Funding and Support

In the UK, Access to Work can help fund both equipment and assessments for remote and hybrid staff. Employers should inform employees about this scheme early in the process, as it can speed up support and reduce costs.

Practical Recommendations Often Made

• Assistive Technology — Screen readers, magnification tools, speech-to-text software.
• Lighting Adjustments — Task lighting, blinds, or anti-glare solutions.
• Ergonomic Furniture — Height-adjustable desks, supportive chairs.
• Portable Devices — Laptops with accessibility settings, portable magnifiers.
• Training — Guidance on using remote collaboration tools with assistive tech.

Final Thoughts

The shift to remote and hybrid working doesn’t reduce the need for work-based assessments — it changes the shape of them. Employers who recognise this and act proactively not only comply with their legal obligations but also create a culture where staff with sight loss can thrive in any setting.

With the correct assessment, the home and office can become equally accessible, allowing employees to focus on what matters most.

To find out more or make a referral, visit  https://visualisetrainingandconsultancy.com/workplace-assessments